Giles Foods Ltd. is committed to the production of safe, legal and high quality products. This is achieved through the implementation of in-house Quality Management Systems built on a foundation of both Quality Assurance and Quality Control programmes. These systems are supported by commitment at senior management level and implemented through all levels and areas of the business. Continuous improvement is fundamental to the Technical strategy of Giles Foods and Key Performance Indicators are routinely reviewed so that improvement targets can be achieved.
Our approach to Quality Management has achieved and continually maintained Grade A level certification to the BRC Global Standard for Food at both of our manufacturing sites. Pain Artisan has also been awarded certification to the Soil Association Organic Standard.
Extensive HACCP programmes have been developed and implemented across both manufacturing sites assessing hazards from all stages of the manufacturing process to further ensure the safety of all products manufactured by Giles Foods
Quality Policy
Giles Foods requires all employees to be committed to maintaining consistently high standards of food production and customer care through adherence to quality systems.
Key policy areas of our integrated quality management are as follows.
Customer Services |
Our commitment to rapid and flexible innovation and consistent product quality ensure competitive advantage and consumer appeal. |
Food Safety |
Product safety is assured through implementation of HACCP systems, verified by raw material, process and finished product testing to ensure full legislative compliance and effective due diligence. Exclusion of nuts and nut products within our nut free designated sites is included in this screening process. We also include where applicable the segregation of other raw materials identified as allergens. Where applicable all allergen information is clearly identified on product packaging. |
Staff |
Staff are motivated through ongoing training, working to team objectives and our commitment to Health & Safety and Total Quality Management. |
Supply Partnership |
By working in a close partnership with our suppliers we have developed detailed specifications and a high degree of confidence in the integrity and quality of our raw materials and reliability of supply. |
Environmental Care |
As a significant user of raw materials and energy we constantly strive for improved resource management, cost effective efficiency and safe disposal of waste. |
Process |
Through investment in quality plant and machinery for efficient production we achieve low cost, flexible and consistent manufacturing. |
Financial Security |
As an independent and progressive company we aim to provide long term financial stability through efficiency in production and control of costs. |
This approach to integrated quality management is validated at all stages by auditing.